Privacy Policy

Zintari ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Zintari is a software platform providing AI-powered call handling, scheduling, and job management tools.

For data protection purposes, we act as:

• Data Controller for our website and account data

• Data Processor for customer data processed on behalf of our users

Contact: privacy@zintariai.com

a) Account Information

• Name

• Email address

• Phone number

• Business name

b) Usage Data

• Login activity

• Device and browser information

• Interaction with platform features

c) Call & Customer Data (Processed on Your Behalf)

• Information provided during calls handled by Zintari

• Job details (e.g. service type, location, urgency)

• Call metadata (time, duration, outcome)

d) Payment Information

Payments are processed via third-party providers (e.g. Stripe). We do not store full payment card details.

We use your data to:

• Provide and operate the Zintari platform

• Manage scheduling, bookings, and automation

• Process payments and subscriptions

• Communicate with you

• Improve our services

• Maintain security and prevent fraud

We process data under:

• Contractual necessity – to deliver our services

• Legitimate interests – to improve and secure the platform

• Consent – where required (e.g. cookies, marketing)

When using Zintari:

• You are the Data Controller of your customer data

• Zintari acts as a Data Processor

You are responsible for:

• Ensuring lawful collection of customer data

• Informing customers where required

• Obtaining consent for call recording (if applicable)

Zintari provides AI-powered call handling functionality.

We may process:

• Call information

• Customer responses

• Interaction data

Where call recording is enabled, you are responsible for ensuring that callers are informed and consent is obtained where legally required.

We may share data with trusted third parties, including:

• Cloud hosting providers (Microsoft Azure)

• Payment processors (e.g. Stripe)

• Communication providers (email/SMS services)

We do not sell your personal data.

Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

We retain data only as long as necessary to:

• Provide services

• Meet legal and regulatory requirements

We use industry-standard security measures to protect your data, including secure cloud infrastructure hosted on Microsoft Azure, encryption, and strict access controls.

Under GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict processing

• Data portability

To exercise your rights, contact: privacy@zintariai.com

Please refer to our Cookie Policy for details.

Email: privacy@zintariai.com